We respect the privacy of our users and take all measures to protect their information from any misuse.
This policy applies to all information we may collect
We collect various types of information including
We may also collect technical information of your hardware including
Your geographical and demographical data may include
Additionally, we may collect your sensitive personal information such as
You will always be notified if and when any of the information is taken.
How is the information collected?
Websrobo collects information on various instances including but not limited to the following
How is this information used?
Websrobo ay make use of this information for numerous reasons including but not limited to the following
Websrobo regularly collects information from the client either directly or indirectly i.e. information that is directly provided by you or information that is collected via other digital sources. Hence it makes it our prerogative to protect your information and indeed we do everything we can to the best of our ability to protect your information against any misuse.
We never partake, directly or indirectly, in selling, distributing, or disclosing your personal information without informing you. However, we may share your information to a relevant third party if specified by the local or state law.
All your personal information is stored in secure servers that can only be accessed by a handful of people with exclusive rights. All information is secured using industry grade 128-bit Secure Socket Layer (SSL) encryption technology to prevent any unwanted exploitation of your personal information.
Regardless of the stringent measures we take for the security of your information, we cannot guarantee the absolute safety of your information on the internet.
Links to other sites
Websrobo may or may not contain links to third party websites. Any information you share with them shall be at your own discretion and any loss incurred to your business as a direct or indirect result of your disclosure to your information on their website shall not be claimed in any way from Websrobo. Hence it is advised not to share any personal information on any third-party website.
Websrobo reserves the right to share your information to the relevant third party under the following conditions
Websrobo excepts cancellation and or refunds under the following conditions
If at any point within 30 days you do not feel satisfied with Websrobo’s services, you can contact your account manager and ask for a refund with explicit reasons for discontentment. Our project managers will determine the cause and help you resolve your queries or offer you a full or partial refund which may take 3-5 business days to process.
We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.
It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse.
Your ordered work may be forwarded to any of our production or service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.
We hold a policy of using the pseudonym to ensure the following:
With a view to avoid undue confusion and hassle at our customers end when they are assigned a new account manager, we use pseudonyms; it helps our customers remain connected with a single point of contact and remember their name comfortably.
Moreover; as our staff comprises of people from different regions and cultures, hence the use of pseudonym helps us present a uniform culture of the organization